The SAM application is a simple, secure platform for you to register (Enrol), submit your details, manage your profile and manage payments for the Student Accommodation Maynooth system.
The steps are essentially, Enrol | onBoard (profile details submission) | Make Payments | Manage Fines (should they arise) | Raise Inquiries.
This simple help guide will go through each of these steps, beginning here with Enrolment. Note, we strongly advise that you read the latest version of the licence agreement (incl. T&Cs) also, as it is beyond the scope of this guide to provide those details. You may find the licence agreement here.
Now that you have received confirmation of successful enrolment, you may begin onBoarding.
You may begin this process by clicking on the 'Start onBoarding' link in the email that you received previously.
Congratulations! You are now onBoarded and ready to pay the initial payment for your room. To begin making payment, please login to your dashboard on the SAM Application and click the 'Pay Initial Booking Fee' button.
This will then take you to a dedicated payment page where you can pay the initial fee. Please complete all fields on this payment page.
If payment has completed successfully you will automatically be redirected to your dashbaord with a 'success' message similar to the one below here.
Note, you will also receive an email confirming that the payment has been successful. See below for an example of this email.
You are now ready to pay your room fees via the subscription payments system.
Paying for your board is done via the subscriptions option. Note, this option is only available after the initial payment has been made.
There are three subscription options: i) once-off full payment, ii) two instalments (one per semester), or iii) monthly payments (for nine instalments, paid monthly).
With subscriptions, you simply setup and pay the first instalment, and all subsequent instalments are automatically paid via your deisgnated debit / credit card until the end of the subscription term.
Note: Unlike the initial payment, subscription payments may take a little longer to show on your account or in your transaction history on the SAM application. Please do not be alarmed by this and wait up to two hours before expecting to see a record of the transaction. Thank you
As part of the Licence Agreement and Terms and Conditions, you were introduced to and consented to the schedule of possible penalty fees.
If you have incurred any of these penalties, you will see these under 'Transactions' in your SAM dashboard. You will also receive an email notification similar to the one below here.
To pay this penalty, simply click on the link in the penality notification email (circled in the above image), which will take you to the following screen.
You may see all outstanding and paid penalties also in your dashboard - see example below here.
If you have an inquiry about any aspect of your stay with SAM, including penalties (see above), for example, then you may raise a query by emailing
You may also choose to use the Inquiry system in your SAM application, which opens an Inquiry dialogue similar to the one shown below.
Simply fill out the relevant details and your inquiry will be sent to our administrators. Thank you.